Google review management for small businesses

Get more reviews. Answer every one. Know what they’re saying.

Pulse Bridge runs your whole Google review routine: it asks customers for reviews by SMS and email, writes replies in your voice, and tells you what people keep saying. From the front desk or the van.

The sample needs no sign-up. Connect your own business when you’re ready: 3 posted replies free, no card.
getpulsebridge.com/app
Pulse Bridge
Overview
Reviews
Get reviews
Reports
Settings

Good morning, Pervin

Rating4.6
Needs reply3
Reply rate94%
New+14
This week: 4 reviews mention Friday wait times.
Needs your reply
Sarah M. ★1Reply
Dev K. ★3Reply
Amy L. ★5Reply
Get more reviews
12 requests sent this week
9 opened the review link
SMSEmail
📨AskSMS, email, QR
💬Replyin your voice
⚡Autopilotfor good reviews
📈Understandthemes and reports
👥Teamstaff logins
⭐Show offwebsite widget
Built for tradies on the job, cafés and salons, and clinics at the front desk. Every business that lives on its Google reviews.
THE REVIEW LOOP

Reviews aren’t a job you do once. They’re a loop.

More recent reviews lift you in Google Maps. Good replies win the next customer. Pulse Bridge keeps the loop turning, so it doesn’t depend on you remembering.

  1. 1

    Ask

    Send your review link after every job, by SMS or email, or put the QR code on the counter.

  2. 2

    Hear about it

    We check Google every hour. A new review lands on your phone as an alert.

  3. 3

    Reply

    Three replies written in your voice. Pick one, tweak it, post it. Or let Autopilot handle the good ones.

  4. 4

    Learn

    See what customers praise and what they keep raising, with one practical thing to fix each week.

See it in 30 seconds

This is the real app, running our sample business. Try it yourself in your browser, with no sign-up and nothing to install.

  1. 1Ask a customer for a review. Type a name and mobile, tap Send. We send the SMS and one reminder.
  2. 2Reply in your voice. Pick one of three replies, tweak it if you like, and post it to Google.
  3. 3Turn on Autopilot. Good reviews get answered for you, after a wait you choose, so you can edit or stop any reply.

Sample business. 28 seconds, no sound.

EVERYTHING IN ONE PLACE

One tool for the whole job

No bolting together a review app, an SMS tool and a spreadsheet.

GET MORE REVIEWS

Ask every happy customer, in seconds

  • We send it for you by SMS or email, with your business name, from our number. PRO
  • See who opened it, and we send one polite reminder if they didn’t.
  • Or send it yourself: your own review link, ready for WhatsApp, SMS or email, and a QR code for the counter.
  • Opt-outs handled: anyone who replies STOP is never contacted again.
REPLY

Every review answered, in your voice

  • Three options for every review: friendly, professional or direct.
  • Learns from you: replies match the ones you’ve already posted.
  • Warns you first about sensitive reviews: refunds, health, legal.
  • Reply to several at once, checking each before it goes. PRO
  • Autopilot for good reviews, only if you switch it on. It waits a couple of hours so you can step in first. PRO
UNDERSTAND

Know what customers keep saying

  • What they love and what they keep raising, in plain English.
  • One thing to act on each week, based on your own reviews.
  • Reports: rating, reply rate, reply time, and how many requests turned into clicks.
  • A monthly report in your inbox for every business. PRO
👥

Run it as a team PRO

Staff sign in with their own email to reply and send requests. You can lock them, sign them out or delete them any time. They never touch billing or settings.

⭐

Show it off PRO

Paste one snippet into your website and your best Google reviews appear, updating on their own.

🔔

Never miss a thing

An alert within the hour of a new review. If Google suspends or locks your listing, we warn you within the hour and show you how to fix it.

★★★★★

“Pulse Bridge has made managing Google reviews so much easier! The AI generates review replies that match my writing style without me having to type each one manually. It saves me so much time while still keeping my responses personal and consistent. Highly recommend for any business owner!”

Sophia — The Pianist Music Academy, Perth WA
Verified App Store review
TWO WAYS TO WORK

At the front desk or on the job

Same account, same reviews, same settings.

In your browser

For clinics, offices and anyone at a desk. See everything at a glance, ask customers for reviews, reply to a queue, and print your counter QR code.

On your phone

For tradies and owners on the move. Ask for the review while you’re still at the job, get a push alert the hour it lands, and reply before you’re back in the van.

PRICING

Simple plans. No lock-in.

Start free. Pick a plan when you need more. Cancel anytime.

Free

Try it on your real reviews
$0
  • 3 posted replies in total
  • Unlimited reply drafts
  • Overview, insights and reports
  • Browser and app
  • No asking customers for reviews
Start free
MOST POPULAR

Foundation

One business, handled by you
$9.99 /month
  • 15 posted replies a month
  • 1 business
  • Ask for reviews from your own phone or email: SMS, WhatsApp or email your review link
  • QR code for your counter or invoices
  • Need more replies? Add single replies at $1.49 each
Get Foundation in the app

Pro

Front desks, teams and multi-site businesses
$59.99 /month, up to 3 businesses
  • Everything in Foundation, plus:
  • Unlimited posted replies
  • We ask your customers for reviews by SMS and email, with one reminder. No personal numbers.
  • 100 SMS a month included for each business
  • Autopilot for good reviews, and reply to several at once
  • Staff logins, a website reviews widget and a monthly report
  • Up to 3 businesses for the one price
  • More than 3? Contact us for enterprise pricing
Get Pro in the app
No plan? Pay per reply. $1.49 for a single posted reply. No subscription and it never expires. Bought in the app.
More than 3 businesses? Groups, franchises and agencies: contact us for enterprise pricing.

Compare plans

FreeFoundationPro
Price$0$9.99 a month$59.99 a month
Posted replies3 in total15 a monthUnlimited
Reply drafts in your voiceUnlimitedUnlimitedUnlimited
BusinessesAny1Up to 3, or contact us for more
Overview, insights and reports✓✓✓
Your review link and counter QR–✓✓
Ask for reviews from your own phone or email–✓✓
We ask your customers for you, with a reminder––✓ (100 SMS a month per business included)
Who sends the request–You, from your phoneWe do, up to 100 a month per business
Autopilot for good reviews––✓
Reply to several reviews at once––✓
Staff logins––Up to 5
Website reviews widget––✓
Monthly report email––✓
Extra replies at $1.49✓✓Not needed

Prices shown in Australian dollars. The App Store and Google Play show the price in your own currency. Plans are bought in the app through the App Store or Google Play, and work in the browser too.

FAQ

Questions

What does Pulse Bridge actually do?

It looks after your Google reviews end to end. It asks customers for reviews, alerts you when one arrives, writes replies in your voice for you to approve, and shows you what customers keep saying. Pro adds SMS and email requests sent for you, Autopilot, replying to several reviews at once, staff logins, a website widget and a monthly report.

Does it ask customers for reviews for me?

On Pro, yes. Enter the customer’s name and mobile or email, and we send it by SMS or email with your business name, from our number, so no one uses a personal phone. You see who opened it, and we send one reminder if they didn’t. 100 SMS a month are included for each business. On Foundation you send your own link from your phone, email or WhatsApp, or use the counter QR code.

Is asking for reviews allowed?

Yes, as long as you ask everyone and don’t offer anything in return. Google doesn’t allow paying for reviews or only asking happy customers. Pulse Bridge sends the same request to every customer you choose, straight to your Google review page, with no filtering. Only send requests to real customers who are happy to hear from you. Anyone who replies STOP or unsubscribes is never contacted again.

Does it post replies automatically?

Not unless you switch it on. By default you see every reply before it goes anywhere. On Pro you can turn on Autopilot for good reviews only (say 4 and 5 stars). It waits a couple of hours so you can step in first, and anything sensitive, like refunds or injuries, is always left for you.

What is the difference between Foundation and Pro?

Foundation is for one business run by you: 15 posted replies a month, and you ask for reviews by sending your own link from your phone, email or WhatsApp. Pro is for front desks, teams and up to 3 businesses: unlimited replies, and we ask your customers for reviews by SMS and email from our number, with one reminder. 100 SMS a month are included for each business. Pro also adds Autopilot, replying to several reviews at once, staff logins, a website reviews widget and a monthly report.

Which platforms does it work with?

Google reviews, through your Google Business Profile. Trustpilot support is on the roadmap.

Is it safe to connect my Google account?

Pulse Bridge only asks for access to your business listings, so it can show your reviews and post the replies you approve. It never posts without you unless you turn on Autopilot, and you can disconnect at any time from your Google account settings.

What if Google suspends my listing?

We check your listing’s standing with Google every hour. If Google suspends it, locks it, or needs you to verify it, you’ll see a clear warning with a link to fix it. While a listing is suspended, Google doesn’t let any app read or reply to its reviews.

Can I use it on a computer?

Yes. Sign in at getpulsebridge.com/app. Your reviews, replies, settings and plan are the same in the browser and the app, and everything, including sending requests, Autopilot, staff and the widget, works in both.

Can it write replies in my language?

Replies are written in English by default. You can set a different reply language for each business, which helps if your customers review in another language.

I have more than one business. Does that work?

Yes. Every business your Google account manages appears in Pulse Bridge. Pro covers up to 3 businesses for one price. Have more than 3? Contact us for enterprise pricing at support@getpulsebridge.com.

What happens after my 3 free replies?

You can keep reading reviews and writing drafts free, forever. To post more replies, buy a single reply for $1.49 whenever you need one, with no subscription, or pick a plan from $9.99 a month (15 replies a month) and cancel anytime.

Every review handled, and more coming in

Free to start. In your browser, on iPhone and on Android.